Did you know that people love messaging businesses?
There’s a shift in how people are interacting with businesses.
Email is still important as a business owner, but you are seeing an increased amount of messages when it comes to interacting with businesses.
In fact, Facebook’s case study suggests that over 50% of consumers would rather message a business instead of the normal options
Facebook Messenger on the Rise
With people now interacting more and more with businesses through messaging platforms, Facebook Messenger has also taken off.
Facebook messenger has over a billion monthly active users, who are now potential clients for your business, so creating an automate solution for messaging through a chatbot is an awesome way to get a leg up on your competition
Customer Service on Steroids
Messaging is becoming one of the primary ways that people communicate.
Chatbots are transforming customer service for big and small businesses because of the access to RELIABLE and INSTANT support capabilities that allow your customer to be in control, which saves you and your customer TIME and MONEY.